Young People's Zone

Writing your complaint

We can help you to write your complaint. Below are the different letters that you might need to send to Children's Services to tell them why you are unhappy.

Please click on each link to start writing your letter.

Stage 1 - Informal Stage

You can click here to write a Stage 1 complaint.

If you want to complain about an urgent matter, for example, you haven’t got anywhere to live, you can click here to write a Stage 1 complaint, explaining that it is urgent.

If you do not receive a reply, you can click here to write a letter saying you are unhappy about the delay.

If you want to write a letter to complain about something that happened over one year ago, you can click here to write a Stage 1 complaint.

Stage 2 - Formal Stage

You can click here to write a Stage 2 complaint.

Stage 3 - Review Panel

You can click here to write a Stage 3 complaint.

You can ask an advocate, or someone you trust, to give you some support to make your complaint. You can also contact the Coram Voice helpline FREE on 0808 800 5792 or email help@coramvoice.org.uk for some advice. Our helpline is open every weekday from 9.30 am – 6.00 pm.