Dear Complaints Manager
Please accept this letter as my request for this complaint to be considered under section 26 of the 1989 Children Act.
Why you want to complain.
Outcomes you would like.
The Children’s Act says that you have to consider my wishes and feelings. Please can you let me know that you received this complaint and the decisions you have made.
As per the complaints procedure, please can I have a response within 10 working days. If not, please can you let me know by (eg telephone, post, or email) if this will take longer.
Please reply to me by (e.g. email, address phone No, request for a meeting).